The following instructions apply to existing Suprtool users who are installing a new pre-release version. The whole process should take about 30 minutes, assuming that no one is using Suprtool or its components.
Follow these steps to install this update of Suprtool:
If you have any questions or run into any problems, please call us. Technical support is available on weekdays from 7 a.m. to 4 p.m. Pacific time at 1-888-ROBELLE (1-888-762-3553). You can also receive emergency support outside of these hours by calling our regular phone number and asking the operator to page a support person for you.
Users of STREAMX, a part of SECURITY/3000 from VESOFT Inc., must set a Job Control Word before streaming jobs. This prevents STREAMX from generating an error if the Robelle account does not yet exist. For example,
:setjcw streamxtempnonest 1
:stream robelle.pub.sys
You begin by restoring all the files from the tape.:
:hello manager.sys
:file rtape; dev=tape
:restore *rtape; @.@.robelle; create {=reply on console}
The files on the tape require approximately 80,000 sectors. If
you are upgrading Suprtool, most of these files will replace
existing files because the new version of Suprtool does not take
up much more space than the old version.
The Suprtool program files are located in the Pub group of the
Robelle account. At this point in the installation process, the
files do not have the correct names. Streaming the Install job in Step 3 will
assign the proper names to the program files.
Even if you already have the Robelle account, you must stream the Robelle job to ensure that the Robelle account and all its groups have the proper security and capabilities.
:stream robelle.job.robelle
When the job stream is finished, it will send you a message. The
job removes the password from the Robelle account. Stay logged on
as Manager.Sys and put a password on the Robelle account. If you
are upgrading your Robelle account, use the old password.
:altacct robelle;pass=hardpass {hard to guess}
Please note that during installation we add OP capability to the
Robelle account. When the Suprtool installation is finished, you
have the option to remove OP capability.
Our installation job installs Suprtool, STExport, Suprlink, Speed Demon, and the Suprtool2 interface. No one can use these programs during the installation. Before you stream this installation job, warn people not to use these programs for a while.
:hello mgr.robelle
:warn @;please exit from Suprtool and Suprlink NOW!
:stream install.Suprjnew
Check the installation job $stdlist. If anyone was either using
Suprtool, STExport, Suprlink, or Speed Demon, or attempting to
back them up, the installation job fails. Chase away any users,
ensure that a backup is not in progress, then stream the
installation job again.
The installation job renames your current versions of Suprtool and its components to the PubOld group of the Robelle account. If you need to move these versions back into production, use the Previous.Suprjnew job stream.
You can now access Suprtool by entering
:run suprtool.pub.robelle
On MPE/iX your installation should be complete. If you have copied Speed Demon or the Suprtool2 interface to your own XL files, you will have to copy the latest versions (use the instructions in the Speed Demon and Calling Suprtool user manuals).
To use the new versions on MPE V, you need to install Speed Demon and Suprtool2 in the system SL. MPE/iX users must also do this if they are calling Speed Demon or Suprtool2 from compatibility-mode programs. With so few changes to Speed Demon and Suprtool2, you can safely ignore them for this version of Suprtool.
If you have a Windows PC, you can install all of the Suprtool documentation in the popular Microsoft Windows WinHelp format on your PC.
To use the new features of Speed Demon/V, you must install the latest version in the system SL. You should follow the installation instructions in the Speed Demon user manual. These instructions assume that you have used the Install.Suprjob job stream to move Suprtool and its components into the Pub group of the Robelle account.
:stream demon.suprjnew.robelle
The Suprtool2 interface has been revised. On MPE V you must re-install the interface. If you do not have the latest Suprtool2 interface, programs that attempt to use totals from Suprtool2 will fail. You can install this interface without recompiling any of your existing programs.
To install the latest Suprtool2 interface in the system SL, use our standard installation job:
:stream suprcall.Suprjob.robelle
If you have a copy of the Suprtool2 interface in your own SL or XL, you will need to update it. For instructions on how to do this, consult the user manual for Calling Suprtool.
Some system managers like to restrict the amount of resources that Suprtool consumes. One way to do this is by running Suprtool in the D queue, which lets you use HP's Linkedit program.
:linkedit
>altprog suprtool;maxpri=ds
>exit
By forcing Suprtool to always run in the lower queue (even when
Suprtool runs on-line), it competes less with on-line users
because most users run in the C queue. System managers should
restrict only the priority of Suprtool if they are familiar with
MPE process queues and the Tune command.
The easiest way to clean up after an installation is to stream the Cleanup.Purgejob.Robelle job. This job saves you disc space by purging the installation files. It does not purge files that are needed to run the software.