CPU Upgrades and Additions

When you upgrade your HP server, or add a new HP server to your company network, you must contact Robelle to obtain a new authorization code that enables Qedit and Suprtool to run on the new equipment.

If you are upgrading over a weekend and our office is closed, send us this form anyway, then run the Robelle software on the new server and follow the "disaster recovery" instructions to obtain a temporary one-time extension. We will get back to you with a permanent code when we are back in the office.

MPE HP SUSAN Number and Server Model

For an HP 3000 MPE server, collect the unique HP SUSAN number as shown by the SHOWVAR HPSUSAN command and the model name as shown by the SHOWVAR HPCPUNAME command.

HP-UX HP SUSAN Number and Server Model

For an HP 9000 HP-UX server, collect the unique HP SUSAN number as shown by the uname -a command and the model name as shown by the model command.

Linux getid Number

For an Linux server, collect the unique getid number by running /opt/robelle/bin/getid

Product Version Numbers

In order for us to authorize your software, we need to know which product versions you are running.

For Qedit and Suprtool on MPE, just run the program and it will print the version number in the header. Try qedit.pub.robelle and suprtool.pub.robelle

* fields must be filled in

Name          * 
Company       * 

Phone         * 
E-mail        *

Old Machine Information:

MPE Machine
Result from SHOWVAR HPSUSAN:

HP-UX Machine
Result from uname -a:

Linux Machine:
Result from run of getid:

New Machine Information:

MPE Machine commands:
SHOWVAR HPSUSAN
SHOWVAR HPCPUNAME

HP-UX Commands:
uname -a
model

Linux Commands:
ifconfig
/opt/robelle/bin/getid

If you do not receive a reply within one business day, then something has gone wrong. You can try and email or . Failing that, you can try calling Robelle tech support at 1.289.480.1060.