Robelle Support

Email any time: During business hours: Call 289.480.1060 Licensing/Support Policies Frequently Asked Questions Answers for New Users The Top Ten Questions Suprtool Host-Based Qedit Qedit for Windows Documentation Installation instructions and change notice Product Manuals Our Library of publications, papers and tutorials. What's Up DOCumentation archive Internet Resources Robelle's FTP archive HP 3000 related Internet resources HP-UX related Internet resources New Features in Software We are constantly improving the Robelle products to make them more useful to our customers. There is information on our web site about the current production release of each product, the current pre-release that users are testing, and the internal test version that we are working on. To review the most recent work on each product, visit the What's New Page. Technical Articles The many technical articles we have published over the years are archived on our site. Below are a sampling of them: Suprtool Oracle Migration with OpenTurbo Migrating Empty Date Values $Edit for COBOL-Type Formatting Accept Free-form Numerics Splitting Byte Fields Suprtool and Eloquence Many to many links Suprlink to the Rescue Suprtool and Quiz Deal With Non-Standard Dates Where is the bad data? Synchronize MPE and HP-UX STExport for Moving Data Export to Oracle Export to Excel Export to XML Export to mySQL Export Multi-Line Records Jumping on Problems Better Than Query Speed Stories Replace Quiz Links Sub-totals and Sorting Enabling Users Update From a Table Delete Inadverant Dups Understanding Defines PowerHouse Data Types Changing Data Types Edit Self-Describing Files Add Recnum to SD Files Select Top Ten Values Day of the Week String Functions Checking Business Rules Generate Random Passwords More Suprtool Tips Host-Based Qedit All about line numbers! Retain Trailing Spaces Edit many files at once Merge lines horizontally Excluding Lines from Visual Display Colcopy and Colmove Commands Visual Revived on HP-UX List Lines a Fileset Version 5.3 Released Use MPE Variables in Qedit Find either of two strings Combine MPEX and Qedit Variable Count Items How to Undo Mistakes Check Comma-Delimited File Regular Expressions Qedit Version 5.0 Repeating Commands Word Processing Tips Copy Same Block Many Times More Qedit Tips Qedit for Windows Default Color Schemes Debug Page - Getting Trace Information Debug Page - Connection Problems How to Fill Columns With Text Syntax Coloring Customize Syntax Coloring Qedit Boxes of Text Favorites Organize Projects Test Window For Suprtool Advanced Selection Tips Run QWIN from Host MatchCharacter Script Newswire Review Email a :Showjob More QWIN Tips Systems Management Independent MPE Support Unix Quickstart for MPE Users Unix Disk Space MPE: Foptions and Aoptions MPE Job Queues A & N-Class Servers The More RAM The Better Euro Symbol on the 3000 Checking Email Addresses FTP on the 3000 Remote DBA Watch NM Log Files Check Web Addresses Find Junk in Fields Hide from Spammers Dataset Too Empty Enhance Your Skills IMAGE Tips PC/ Windows Tips Internet Tips Unix Tips Broaden Your View Robelle White Papers Transform IMAGE Data Living With 400 IOs/Sec Sharing HP 3000 Data Building Better Software Ensuring Data Integrity Speeding Up QUIZ IMAGE Programming IMAGE Performance HP-UX for MPE Users

Common Issues Top issues The Top Ten Tech Support Questions! MPE/iX 7.5 (use same versions as for 7.0) MPE/iX 7.0 compatibility MPE/iX 6.5 compatibility MPE/iX 6.0 compatibility MPE/iX 5.5 compatibility Daily Issues Daily Support Issues for 2017 The Robelle Newsletter As part of Robelle's customer support, we regularly publish news and tips on our home page. The news items that fall off the home page after 3 days can be found here. Whenever there is enough news, we gather it into a "What's Up DOCumentation" newsletter and notify you about it. The current issue and the complete archive are here. "Been reading the newsletter since 1988 and it has provided many good tips that have saved me time and effort and increased my HP 3000 knowledge. Robelle's support and service are consistently among the best in the business." John Bawden, QualChoice. Software Versions Current Product Versions Release Type Suprtool (Linux) Suprtool (Itanium) Qedit Qedit for Windows Production 6.6 6.6 6.6 6.0 Pre-Release N/A N/A 6.4.50 (Linux) N/A Please note that the current version numbers are the same for both MPE and HP-UX. Which Version for MPE/ix? MPE/iX Suprtool Qedit 7.5 4.3.03 5.0 7.0 4.3.03 5.0 6.5 pp2 4.3.03 4.8.01 6.5 4.3 4.8.01 6.0 4.1.04 4.6 5.5 3.8 4.4 Please note that version numbers are the minimum version number. You may use any later version number as well. Which Version For HP-UX? (Itanium) HP-UX Suprtool Qedit 11.31 (11i V3) 5.9 6.2 11.23 (11i V2) 5.4 (Build 3) 6.2 11.11 (11i V1) 5.4 (Build 3) 6.2 11.0 N/A 5.3.12 10.20 N/A 4.8 Eloquence A.06.31 N/A N/A Eloquence 7.0 N/A N/A Eloquence 8.0 5.4 (Build 3) N/A Eloquence 8.10 5.4 (Build 3) N/A Eloquence 8.30 6.1 (Build 1) N/A Oracle 9 5.4 (Build 3) N/A Oracle 10 5.4 (Build 3) N/A Oracle 11 5.9 N/A Oracle 12 5.9 N/A Oracle 19 and Higher 6.3 N/A Which Version For HP-UX? (PA_RISC) HP-UX Suprtool Qedit 11.31 (11i V3) 5.2 6.1.01 11.23 (11i V2) 4.9.03 5.6 11.11 (11i V1) 4.9.03 5.6 11.0 4.6.01 5.3.12 10.20 4.4 4.8 Eloquence A.06.31 4.6.01 N/A Eloquence 7.0 4.7 N/A Eloquence 8.0 5.2 N/A Eloquence 8.10 5.3 N/A Oracle 9 4.8.10 N/A Oracle 10 4.9.03 N/A Oracle 11 5.2 N/A Support/Licensing Policies Questions and Answers: What does Support cover? How do I check whether my Robelle products have support? ... Upgrade or Replace Servers Suprtool News What's New in Suprtool MPE/iX 7.5: use Suprtool version 4.3.03 or later Suprtool compatibility with MPE/iX 7.0 Suprtool compatibility with MPE/iX 6.5 Suprtool compatibility with MPE/iX 6.0 Suprtool compatibility with MPE/iX 5.5 Suprtool Training Suprtool Training classes and materials Qedit News Qedit version 5.6 is now the production version, this includes MPE version, HP-UX and a new Qedit for Windows client. More Qedit Links: What's New in Qedit MPE/iX: use Qedit version 5.0 or later Qedit compatibility with MPE/iX 7.0 Qedit compatibility with MPE/iX 6.5 Qedit compatibility with MPE/iX 6.0 Qedit compatibility with MPE/iX 5.5 Qedit compatibility issues with MPE/iX 4.0